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Embassy of the United States in the Philippines


For general information about Nonimmigrant and Immigrant Visas,
Please see our Visa Information and Appointment Service online at
or telephone:
+63-2-792-8988   548-8223

If calling from U.S. mainland: 703-520-2235

(Monday through Friday, 8:00 a.m. to 8:00 p.m. Manila time)



Social Security Administration:

Email: FBU.Manila@ssa.gov; Tel: +63-2-301-2000 ext. 9

(Tel. Inquiries 8:00 a.m.-3:00 p.m.) Fax: +63-2-708-9714; 708-9723


Department of Homeland Security

U.S. Citizenship & Immigration Services (USCIS):

Email: mphinquiry.cis@uscis.dhs.gov

Tel: +63-2-301-2000 ext. 2224; Fax: +63-2-301-2208
USCIS Service Window 25: 8:00 a.m.- 12:00 noon (Monday through Friday, except Philippine & U.S. holidays)
Please schedule and appointment at https://my.uscis.gov/appointment
More USCIS info at https://www.uscis.gov/
USCIS Manila Field office info at https://www.uscis.gov/ click on “find an office” Customer Service for U.S. Callers: 1-800-375-5283


Department of Veterans Affairs:

Website: https://www.va.gov

Tel: +63-2-550-3888 (Tel. inquiries 7:30 a.m.- 4:30 p.m.); Fax: +63-2-550-3944


American Citizen Services Unit:

Email: acsinfomanila@state.gov; Fax: +63-2-301-2017
Special Consular Services: +63-2-301-2000 ext. 2246 or 2567
Passport:  +63-2-301-2000 ext. 2555; Citizenship: ext. 2532
(Tel. Inquiries M/W & Th. 1:00-3:00p.m.)

Public Hours: 7:30 a.m.-12:00 noon Monday through Friday, except Philippine & U.S. holidays
Notarizations & Legal Capacity: via online appointment only, see website
Citizenship & Passport: By appointment only, except for emergency cases; see website U.S. Citizens travelling overseas should register online: https://step.state.gov/step/

U.S. Consular Agency, Cebu City:
Email: ACSInfoCebu@state.gov; Tel: +63-32-231-1261; Fax: +63-32-231-0174
Public Hours: 8:00-10:30 a.m. (Monday through Friday, except Wednesdays, Phillippine & U.S. holidays, and only customers with pre-scheduled appointments will be granted access on Wednesday.)
To book a CRBA appointment in Cebu, please send an email to: AmConCebuCRBA@state.gov



For case status updates, please visit this link:


For other visa-related inquiries, please email:

Immigrant Visa Unit: IVManilaReplies@state.gov
Nonimmigrant Visa Unit: ConsManilaNIV@state.gov

To Report U.S. Passport and Visa fraud,

Please email FPMManila@state.gov
Note: American Citizen Services, Immigrant Visa and Nonimmigrant Visa Units are closed to the public every first Wednesday of the month.